Simone Mori Dienstag, 27. Juli 2021
On Thursday, July 29, 2021, from 07:00 to 08:00 (CET), we have scheduled a maintenance activity of the UBIQUITY server infrastructure. During this time the connectivity services may not be available.
CorradoPavan Montag, 12. April 2021
In order to provide a better security management through the use of user profiling, starting from Ubiquity 12.1.44 a new feature is available to manage in a granular way the permissions of administrators of subdomains, very useful to divide the domain into areas with different administration responsibilities.
With the latest version of Ubiquity a subdomain administrator can't change the permissions granted by the domain administrator and can only create users with the same permissions. This prevents local administrators from having free choice over the permissions of the users they create.
As a result of this change, you may be required to change the permissions assigned to current subdomain administrators by the domain administrator.
Previously, to create a subdomain administrator it was sufficient to create a user and grant him/her the permissions "Access users" and "Manage users". Now it is necessary to specify also what other rights this type of users can manage.
Simone Mori Mittwoch, 10. Februar 2021
On Saturday, February 13, 2021, from 08:30 to 12:30 (CET), we have scheduled a maintenance activity of the UBIQUITY server infrastructure. During this time the connectivity services may not be available.
Corrado Pavan Montag, 14. Dezember 2020
With the release of UBIQUITY 12, UBIQUITY X is now supported.
UBIQUITY X is the new SaaS business model that involves subscribing to an advanced connectivity services package that bundles old and new advanced capabilities.
Advanced connectivity services include some familiar functionalities:
- Audit of connections and Domain administration activities
- Subdomain management with the ability to create subdirectory administrators
- Geolocation of field devices on a geographical map
- Authorization for incoming connection to IPC systems by the technician operating the machine.
Besides, there are important new features that characterize the new proposal:
- Tele-assistance via augmented reality through the UBIQUITY AR app
- Availability of a complete set of Web APIs for the integration of UBIQUITY services in third-party applications, thus opening up opportunities for digital transformation typical of Industry 4.0
- VPN connections from mobile devices through the UBIQUITY VPN app
- Assistance request service through which the operator in the field, with a simple click, can notify the technicians in charge of the need to receive support.
Corrado Pavan Freitag, 6. November 2020
With the release of UBIQUITY 12, UBIQUITY Runtime is now available for Debian 10 Linux systems. UBIQUITY enhances its cross-platform offering by making UBIQUITY Runtime available as a .deb package to be installed on systems based on the Debian 10 Linux operating system.
The stable version is available in the download area. The installation is done from the command line using the Advanced Packaging Tool (APT). After the installation UBIQUITY Runtime can be run automatically as a service at boot time of the system on which it is installed.
UBIQUITY Runtime for Linux Debian 10 requires the graphical manager X11.
Simone Mori Freitag, 16. Oktober 2020
With the release of UBIQUITY 11.6 of April 2020, the "Request for assistance" feature was released on Windows 32/64 Systems in "feature preview mode".
The "Request for assistance" button, found in the UBIQUITY Runtime window, sends an email to a default recipient and it makes the pending request of help visible using a popup.
The trial period for this feature for its free evaluation has concluded and upon the termination of scheduled developments for its completion, the function will be proposed in a new commercial environment.
Simone Mori Donnerstag, 27. Februar 2020
Timeliness is a key element when a request for assistance is made by clients and end-users of automatic machines. Operators, maintenance workers, and plant managers must be able to access assistance channels through clear and immediate channels.
UBIQUITY 11.6.023 introduces, in experimental mode, the possibility of requesting for assistance using a command easily accessible from the HMI interface of a machine. After pressing the “Request for Assistance” button, an email will be sent to the default recipients defined by the administrator of the UBIQUITY domain thus making the pending request visible in Control Center in a pop-up.
Dedicated technical staff can then be able to intervene to minimize waiting times. The instructions of configuration and use are available in the online manual.
Simone Mori Freitag, 7. Februar 2020
UBIQUITY Control Center exposes an SDK in the form of a C# .NET assembly that allows developing alternative applications for executing actions that are normally performed by users interactively on Control Center.
Depending on future developments based on web technologies, Control Center SDK will not undergo any further changes and it will be supported and available for all domains created before 1st November 2019. Control Center will not be available for domains created after said date.
Simone Mori Donnerstag, 23. Januar 2020
UBIQUITY version 11.4.018 for Routers and Windows is now available. This version corrects an occasional connectivity problem that occurred in case of a temporary Internet connectivity loss.
We remind you that an on-field update of devices can be scheduled directly from Control Center.
In case the devices to be updated are offline due to the previously mentioned conditions, restarting them is sufficient to restore their connectivity so they can be updated.
Simone Mori Freitag, 10. Januar 2020
In a computer network, a link-local address is a network address valid only for the communication of devices within the network segment or to the broadcast domain to which the host is connected. Link-local addresses are most often assigned automatically through a process known as "auto-configuration of link-local addresses".
Link-local addresses for IPv4 are defined in the 169.254.0.0.0/16 address block.
With UBIQUITY 11.4 Beta, if the automation network uses the aforementioned class of addresses, the UBIQUITY VPN adapter will automatically assign itself an address compatible with the network based on the specifications provided by the link-local protocol.
Simone Mori Mittwoch, 13. November 2019
Have you ever been in a situation where you have to enter a new SIM card information in a UBIQUITY router system with integrated 3G/4G?
Cellular communication requires modems to be configured with a parameter named "APN" or Access Point Name. This parameter identifies the internet access point that has to be used, in conjunction with the operator with which a contract has been made. This information is often hard to get and documented poorly.
With the most recent version of UBIQUITY 11.2, these problems are solved automatically with the latest function "Automatic APN Configuration". This function allows the seamless configuration of the APN by the router, greatly simplifying the use of the system. Control Center and updated firmware for UBIQUITY are downloadable in the download area and from the automatic update.
Simone Mori Donnerstag, 3. Oktober 2019
In the latest Beta 11.1 (available for download) it is now possible to enable an additional security level on a device. It is possible to configure UBIQUITY Runtime so it asks interactively for confirmation of incoming connections from Control Center.
This configuration is done on a per-device basis at the domain level using Control Center.
To enhance the fact that remote assistance is in session, we have introduced a new widget that is always on top of all other windows. It is also possible to interrupt an active remote session from this widget at any moment.
This function is available for Win32 Runtimes and it requires an update of both the Runtime and Control Center.
Simone Mori Donnerstag, 26. September 2019
We are happy to announce the release of the beta version of UBIQUITY 11.
UBIQUITY 11 is full of interesting new features.
We now support the virtualization of the USB port of remote devices. You’ll be able to give assistance on any kind of device that uses a USB port as a communication interface. This feature is available on the new RK2x Router series, on x86 devices with the Windows operating system and on the newly released HMI50 panel series.
To keep you updated on any news about UBIQUITY, you can now find a convenient news section on the right side of Control Center when you open it. Check it frequently to be updated on the development stream of UBIQUITY.
The user manual of UBIQUITY is now really online. The Help menu of UBIQUITY Control Center now redirects you directly to UBIQUITY’s web site, always giving you access to the latest version of the documentation.
For more details, please check the changelog of the new version on the download page.
Alberto Riccio Montag, 27. Mai 2019
UNIQLOUD is the name of the ASEM's Cloud platform that includes and supports the UBIQUITY teleassistance service, identity, and device management.
All the existing UBIQUITY domains have been automatically extended to UNIQLOUD domains and automatically support all the new services and functionality.
Today, the integration and rollout of all the users and domain for the product sites of UBIQUITY and UNIQLOUD have been completed successfully. These sites now allow the creation, correct management, and authentication, including a second security factor, of UNIQLOUD users and domains. Authenticating with a UNIQLOUD user unlocks access to reserved functionality.
Access to the Help and Download sections require authentication (contact email@example.com to request access). All UBIQUITY related content is available without authentication.