UBIQUITY AR (Augmented Reality app)

The Augmented Reality app allows a service engineer to assist an operator on site through VoIP, using their mobile phone.

Note: The Augmented Reality app can be installed on iOS and Android devices.

The operator on site can live stream or take pictures during remote assistance. Both the operator and the service engineer can add notes that will automatically be associated to the pictures.

Note: See Augmented Reality app setup and overview for further information on this subject.
  1. Download the app from the Apple App Store or Google Play.
  2. Open the app and note the ID/Password.
  3. Use the same ID/Password to register the mobile device to the domain.
  4. Establish a connection with a remote device through UBIQUITY Manager, as for any other device.