Latest News

Device side Connection Authorization

Simone Mori    Thursday, October 3, 2019

In the latest Beta 11.1 (available for download) it is now possible to enable an additional security level on a device. It is possible to configure UBIQUITY Runtime so it asks interactively for confirmation of incoming connections from Control Center.

This configuration is done on a per-device basis at the domain level using Control Center.

To enhance the fact that remote assistance is in session, we have introduced a new widget that is always on top of all other windows. It is also possible to interrupt an active remote session from this widget at any moment.

This function is available for Win32 Runtimes and it requires an update of both the Runtime and Control Center.


Simone Mori    Thursday, September 26, 2019

We are happy to announce the release of the beta version of UBIQUITY 11.

UBIQUITY 11 is full of interesting new features.

We now support the virtualization of the USB port of remote devices. You’ll be able to give assistance on any kind of device that uses a USB port as a communication interface. This feature is available on the new RK2x Router series, on x86 devices with the Windows operating system and on the newly released HMI50 panel series.

To keep you updated on any news about UBIQUITY, you can now find a convenient news section on the right side of Control Center when you open it. Check it frequently to be updated on the development stream of UBIQUITY.

The user manual of UBIQUITY is now really online. The Help menu of UBIQUITY Control Center now redirects you directly to UBIQUITY’s web site, always giving you access to the latest version of the documentation.

For more details, please check the changelog of the new version on the download page.

Introducing UNIQLOUD

Alberto Riccio    Monday, May 27, 2019

UNIQLOUD is the name of the ASEM's Cloud platform that includes and supports the UBIQUITY teleassistance service, identity, and device management.

All the existing UBIQUITY domains have been automatically extended to UNIQLOUD domains and automatically support all the new services and functionality.

Today, the integration and rollout of all the users and domain for the product sites of UBIQUITY and UNIQLOUD have been completed successfully. These sites now allow the creation, correct management, and authentication, including a second security factor, of UNIQLOUD users and domains. Authenticating with a UNIQLOUD user unlocks access to reserved functionality.

Access to the Help and Download sections require authentication (contact to request access). All UBIQUITY related content is available without authentication.