UNIQLOUD Portal (Beta)

At uniqloud.asem.it you can access the Beta version of the UNIQLOUD Portal, which allows, through a fully web interface, to use a subset of the functions available in Control Center.

Minimum requirements

To open the UNIQLOUD Portal without any problem you have to use a last generation browser; Internet Explorer 11 or previous versions are not supported.

In order to connect to your devices, your browser must be able to open outgoing HTTP connections to TCP port 443 to the servers of the UBIQUITY infrastructure; For more information, see UBIQUITY server infrastructure IP addresses.

Add to Home Page (only Android and iOS)

To fully enjoy the functionality of the Web App you may add it to the Home Screen of your mobile device as described below.

  1. Open up the browser (Chrome with Android and Safari with iOS) and load UNIQLOUD Portal.

  2. Android: At the top right corner you’ll see a three vertical dots icon. Tap this button. If you managed to tap that button successfully, you’ll have a few options. The one you want to tap is “Add to home screen”.

    iOS At the bottom of the screen you’ll see an icon depicting an arrow that looks like it’s trying to get away from a square. Tap this button. If you managed to tap that button successfully, you’ll have a few options. The one you want to tap is “Add to Home Screen”.

  3. You’ll be asked to choose a name for the Home Screen icon.

Now an icon is available in your Home Screen. Remember to open UNIQLOUD Portal directly from the newly created icon.

Open a Remote Desktop session

  • Select the device to connect to.

  • Press the Remote Desktop button in the Properties pane.

The remote desktop page opens showing you the remote display. If your local monitor is bigger enough you will see the remote display with a 1:1 ratio, otherwise if your monitor is smaller then the remote display will be downscaled and adapted to the screen.

Using a desktop browser

In desktop browsers left click, right click, drag and wheel are sent to remote device.

UNIQLOUD Portal captures your local keyboard pressed keys and combo and send them to the remote device. It could happen that some desktop browsers blocks some shortcuts (i.e. CTRL+T to open a local tab and is not sent to the remote device) and executes them only locally, because their are browser shortcuts. If this happens you must use the modifier available in the navigation bar.

Attention: because UNIQLOUD Portal cannot know the remote keyboard layout it assumes the layout is American, so when you type a character then it sends the value of the key in the American keyboard. This behaviour can lead that remotely, if the layout is not American, that a different symbol is printed.

Using a mobile device browser

The gestures available with touch screen devices are:

  • Tap Tap = Left click

  • DoubleTap Double Tap = Double click

  • Press-and-Drag Move after holding = Drag

  • Press-and-Hold-1s Hold for more that 1s = Right click

  • Press-and-Drag Pan = Move remote pointer

  • Pinch Zoom Pinch = Zoom In/Out.

  • Press-and-Drag-2f Two fingers Pan = It allows you move the zoomed viewport.

Navigation bar

The navigation bar is the top bar and allows you to manage the remote connection window:

  • Switch among “Fit to Window” and “Original Size” and viceversa.

  • Change monitors. A dropdown menu opens and allows you to choose which remote display to see.

  • Change session. A dropdown menu opens and allows you to choose which remote session to see.

Virtual keyboard

At the bottom left is the icon that allows you to access the virtual keyboard.

  • showHideVirtualKeyboard Show/Hide the virtual keyboard.

Troubleshooting

If for some reasons you cannot login and your network is using a Proxy server, then there could be a problem with WebSocket. To be sure that everything is fine open https://websocket.org/echo.html, then press “Connect” and finally press “Send”. If everything works you can see the confirmation messages in the log, otherwise you see error messages.